Your mission is at the top of the model, signifying its importance as the catalyst of activities in an organization.
At the core of the approach is the business strategy, which focuses on goals and objectives to accomplish the organization’s mission and vision.
When considering the goals and objectives of any organization, the balanced scorecard approach focuses on the perspectives of the customer, financial and internal processes, and the learning and growth involving the company.
The Balance Scorecard, which is similar to a dashboard, can be used as a project management and reporting tool. It encompasses the strategy, organizational mission, and aligns key metrics or Key Performance Indicators (KPIs) with the owners responsible for the metrics and have the authority to act on the information.